Shipping policy

Shipping Policy

We’re so grateful you chose Granola Crew — every order supports our small-batch, handcrafted skincare mission.

Processing Time:
Each order is made and packed with care. Please allow 5–10 business days for your order to be processed and shipped. (Business days do not include weekends or holidays.)

Shipping Rates & Delivery:
Shipping rates are calculated at checkout based on your location and package weight. Once your order has shipped, you’ll receive an email with tracking information so you can follow your package on its way to you.

Delays & Delivery Issues:
We do our best to ensure timely delivery, but occasional delays due to weather, postal issues, or high demand may occur. If your order hasn’t arrived within 15 business days of shipment, please reach out to us at Granolacrew@gmail.com so we can assist.

Address Accuracy:
Please double-check your shipping information at checkout. We can’t be responsible for packages shipped to incorrect addresses provided by the customer.

We appreciate your patience and support — your products are worth the wait!